crashed. crushed.
June 15, 2008 by joiestar
for the first time in 15 years that i have been using apple computers,
i experienced a crash. at first, i didn’t think that it was a crash.
it’s just my-macbook-doesn’t-want-to-boot type. and there’s a white
screen no matter what i do.
i called the gurus and the apple
support people. i was redirected to an indian-sounding guy since my
call was made from the philippines. he told me, with utmost certainty
that the problem was "99% about the hardware" and that he couldn’t say
a hundred percent because i didn’t have my dvd boot with me. so much
for utmost certainty.
he directed me to go to the authorized
apple reseller and service center in makati. i left my precious macbook
to them last week and i was told that i’ll hear from them through email
in a day or two.
the day or two passed by. day 3, 4, 5. i was
beginning to get giddy. and excited. and worried. so i called them up.
i was informed by the engineer that it was a hard drive problem. the hd
won’t mount so they need to replace it.
today, i got my
macbook back. it’s almost brand new. i read the service order that came
with it, and in bold letters, it shouted "NO DATA RECOVERED".
part of me died.
my memorable photos. fave songs. thousands of documents. my portfolio. i feel like crying now. i’m still in a state of
denial.
how can apple do this to one of their loyal followers?
how can apple fail me colossally like this? my macbook issued by the company (abs-cbn) is barely a year
old, and this happens? my iBook lasted me 3 years before i upgraded to
MacBook. my office powerMac is still working even if it’s already six
years old. and this MacBook dies on me just like that? it’s
unacceptable.
just thinking of the memories i lost. stuff in my portfolio. photos, songs, a few iMovies i was working on.
all my work-related stuff. gone in a jiffy. just like that. no f*cking
way. no f*cking way.
i’m a mess. if only apple didn’t spoil me
like that. when i was a pc user, i used to back up, back up, back up my
stuff. never mind redundancy, i had back up. i tried doing that the
first few years into my apple bliss. i realized i didn’t need to back
up because the mac never crashes. now that is one f*cking lie. sorry
i’m so bitter right now.
i’m so full of hate now i pity the person who will irritate the hell out of me later.